I Struggle to Retain Customers
DID YOU KNOW BUSINESSES LOSE, ON AVERAGE, 20-70% OF THEIR CUSTOMERS IN THE FIRST 100 DAYS OF THE RELATIONSHIP?
We live and breathe digital marketing
That’s ridiculous, especially when you consider how much we all spend on marketing and sales trying to make them customers in the first place.
This problem is why “Relationship” is literally central to our name. We’re not here to just get you clicks and phone calls, we’re here to help you create an incredible customer experience that focuses on your customers’ emotional state at every stage of their buying journey with you. These experiences generate referrals, increase retention and improve your bottom line.
Our team will get to know your business, audit your successes, and find the commonalities between your biggest fans. Using that data and identifying training opportunities for your staff are all presented as part of our strategic plan.
A 5% increase in customer retention can increase your profits by 25% to 100%.
Your potential customers are spending more time online than ever. Are you present? Is your digital presence as special as your business? It should be.
There is an overwhelming amount of data out there - are you able to sift through it to give yourself an advantage? Is your marketing partner looking out for you?
Leads are great, but closing them is even better. Our team works hand-in-hand with your team on customer experience and arming your team with what it takes to get the most out of your investments.