How Can We Help?
Our mission is to help businesses drive more customers and create amazing service experiences through comprehensive strategies tailored to your customer’s emotional buying journey. We do this through tailored strategies that fall into four categories.
Utilizing existing proprietary data from your business as well as industry research, we build a profile of your ideal customer, where they are, how we can reach them, and what their emotional journey to needing your services looks like.
This is what you typically think of when you think of branding & marketing. Based on the research and our understanding of your customer, we’ll develop a full funnel strategy designed to hit them at each stage of their buying journey, increasing effectiveness and reducing Cost Per Lead.
We know the work has only begun once the phone rings. That’s why we dive into the customer service experience, identifying opportunities to wow clients and increase referrals without increasing your workload.
Create Raving Fans
It costs five times as much to acquire a customer as it does to keep them. With all the effort we put into helping you get clients, we think it’s important to help you keep them coming back. We’ll help put programs and systems in place that turn first time customers into lifelong customers and raving fans.
Where do you think you need the most help? Start by selecting from the form below.
What's preventing your business from growing?
"Lane has done amazing things for us in our short time of being on board with his firm. Our phones are ringing off the hook with QUALIFIED leads looking for our services. We are closing 90% of these calls and have paid for our advertising 10 fold already and we've only been at it for two months. In 11 years our best decision to date is jumping on board with MRM!"
"If you want to rank higher on Google, call Lane. Period. He's delivered results for my business, he's a pleasure to work with, and he's there when I need him. If you're looking to grow your business' online presence, Lane delivers. I recommend him 100% without hesitation."
"It’s most refreshing to work with a social media guru that not only is an expert in his field BUT also understands how critical being available at odd hours/days is to trade contractors. Always responds exceptionally fast and with a positive and engaging attitude. Marion Relationship Marketing ranks a 10 out of 5!! Excellent service. Outstanding attitude."
Let us help you develop the right strategy to reach your ideal customer. Schedule your free consultation to get what you and your business needs to reach your goals.